For platform support, product enquiries, implementation assistance, or to schedule a dedicated technical walkthrough — our team is available through multiple direct channels.
Direct access to our finance platform specialists.
Monday – Saturday, 10:00 AM – 6:00 PM IST.
Formal queries, audit support, and documentation requests.
Response within one business day. Mark URGENT for critical issues.
For time-sensitive accounting or system-critical issues outside business hours, email support@finacr.com with the subject line URGENT — [Issue Summary]. Critical issues are monitored and escalated to on-call personnel as appropriate.